PowerPac Parts, Service & Warranty

MACHINE SERVICE

Check with your local dealer for your closest service partner.

Contact PMI/PowerPac directly at parts@pmiequipment.com or at 780-919-7777 if there is no dealer in your area.

ENGINE SERVICE

Briggs Canada Authorized Service Locator: CLICK HERE
Be sure to select “Engines” on the product type and enter your location.

Briggs USA Authorized Service Locator: CLICK HERE
Be sure to select “Engines” on the product type and enter your location.

Honda Canada Authorized Service Locator: CLICK HERE
Enter your postal code and contact service partner to check turn around time and book for service.

Honda USA Authorized Service Locator: CLICK HERE
Be sure to select construction and industrial equipment and enter your zip code. Then contact service partner to check turn around times and book for service.

PARTS REQUESTS

Please fill out the following information about the part you require and a customer service representative will get back to you. Alternatively you can contact us at parts@pmiequipment.com or 780-919-7777.

No customer information will be given or sold to any third party and all information will only be used in order to process and provide warranty and parts support to dealers and their customers.

If possible, please also email a photo of the part in question to parts@pmiequipment.ca. For engine specific warranty parts and service, refer to your local Honda, Briggs or other engine manufacturers’ service center.

PowerPac Parts Requests

WARRANTY

All PowerPac products include a one-year parts only warranty for all business, contractor and municipal use. General wear parts and damage from physical abuse or poor maintenance are not covered. For more details on product warranty, reference the product owners manual. All engines are subject to the engine manufacturers warranty. Reference the engine manual or engine manufactures website for engine warranty period details.

WARRANTY REGISTRATION

If your machine is not registered for warranty yet you can do so below.

PowerPac Warranty Registration
Great North Hardscape Solutions